Alliance Data Card Services Debt Help

1,380

Consumer Issues

There are 1,380 issues about Alliance Data Card Services

99%

Acceptable Response Time

Alliance Data Card Services responded to 1379 consumer issues in a timely manner

725

Issues so far in 2018

725 issues through April 25th, 2019. There were 477 consumer issues in 2017.

Alliance Data Card Services Debt collection

There are 1,380 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Alliance Data Card Services, it is helpful to research their strategies.

We have archived 1,380 consumer complaints against Alliance Data Card Services, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Alliance Data Card Services deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

339 Filings

  • Debt is not mine: 160
  • Debt was already discharged in bankruptcy: 10
  • Debt was paid: 92
  • Debt was result of identity theft: 77

Debt Verification

119 Filings

  • Communications failed to disclose attempt to collect a debt: 7
  • Not enough info provided to verify debt: 89
  • Right to dispute debt notice not received: 23

False statements or representation

80 Filings

  • Attempted to collect wrong amount: 57
  • Impersonated an attorney or official: 3
  • Impersonated attorney, law enforcement, or government official: 14
  • Indicated committed crime not paying: 2
  • Indicated you were committing crime by not paying debt: 3
  • Told you not to respond to a lawsuit they filed against you: 1

Harrassing Communications

592 Filings

  • Called after sent written cease communications: 1
  • Called outside of 8am-9pm: 40
  • Frequent or repeated calls: 418
  • Threatened to take legal action: 7
  • Used obscene, profane, or other abusive language: 27
  • You told them to stop contacting you, but they keep trying: 99

Improper contact or info sharing

163 Filings

  • Contacted me after I asked not to: 6
  • Contacted my employer: 13
  • Talked to a third party about my debt: 144

Took or threatened negative or legal action

87 Filings

  • Collected or attempted to collect exempt funds: 4
  • Seized or attempted to seize my property: 4
  • Sued you in a state where you do not live or did not sign for the debt: 1
  • Sued you without properly notifying you of lawsuit: 12
  • Threatened arrest or jail if I do not pay: 13
  • Threatened or suggested your credit would be damaged: 34
  • Threatened to sue me for very old debt: 19

Alliance Data Card Services Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Alliance Data Card Services, you may have the right to settle your debt for less than the full amount.

Alliance Data Card Services Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Alliance Data Card Services into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Other debt

I paid the company and they keep calling me in

Alliance Data Card Services Harrassing Communications / Frequent or repeated calls

02/22/2019

I paid the company and they keep calling me in regards to this issue and I talked to them respectfully twice but then was told that the amount was still due which it is not. This is the information I reported before : COMPLAINT ID XXXX SUBMITTED ON XX/XX/2019 PRODUCT Credit reporting, credit repair services, or other personal consumer reports ISSUE

Read More

Debt collection / Credit card debt

I XXXX XXXX have made several requests for proof

02/19/2019

I XXXX XXXX have made several requests for proof that a creditor once originated with a national financial institution that has FDIC insurance can sell off a debt that is part of a securitized trust. Then these same debt buyers that used to be known as collection agencies could re-assign the debt to a fourth party for collection enforcement. This

Read More

Debt collection / Credit card debt

On the morning of XX/XX/XXXX, XXXX XXXX called a

Alliance Data Card Services Improper contact or info sharing / Talked to a third party about my debt

02/16/2019

On the morning of XX/XX/XXXX, XXXX XXXX called a relative of mine, stating that I put them as a reference ( when I did not ), who answered the phone and was informed they were looking for me. They specifically stated that they were from XXXX XXXX, associated with XXXX XXXX XXXX, which is a direct violation of the Fair Debt Collections Act ( FDCA ).

Read More

Debt collection / Credit card debt

XXXX XXXX XXXX has been continuously trying to

02/14/2019

XXXX XXXX XXXX has been continuously trying to contact me for a bill that I do not owe. I have asked them not to contact me about the bill anymore because the bill is to be paid by XXXX XXXX XXXX who charged services that I did not receive from XXXX XXXX. When I informed XXXX XXXX XXXX that they need to remove the charges from the XXXX XXXX card

Read More

Debt collection / Credit card debt

XX/XX/XXXX Avenue CCA # XXXX Ref # XXXX Ref # XXXX

Alliance Data Card Services False statements or representation / Attempted to collect wrong amount

02/13/2019

XX/XX/XXXX Avenue CCA # XXXX Ref # XXXX Ref # XXXX I have twice sent a request to XXXX Bank to provide me documents to prove the validity of a debt they sold to XXXX XXXX XXXX. I have contacted XXXX XXXX XXXX and they too can not provide me with any copies of any contracts attaching me to this debt or previous statements from the account opening

Read More

Debt collection / Credit card debt

It is from XXXX XXXX. About a XXXX XXXX XXXX and

Alliance Data Card Services Improper contact or info sharing / Talked to a third party about my debt

02/12/2019

It is from XXXX XXXX. About a XXXX XXXX XXXX and XXXX account. Several months ago and again today, my daughter forwarded me a voicemail she received from them about my account. She also said that my ex-husband 's ex-wife had asked received a call from them about my XXXX XXXX XXXX account! The same day I also received a similar voicemail. It is

Read More

Debt collection / Unknown

XXXX XXXX keeps calling me and leaving VMs staying

Alliance Data Card Services Harrassing Communications / Frequent or repeated calls

02/12/2019

XXXX XXXX keeps calling me and leaving VMs staying that this is an urgent matter and to contact them at a different number than what is coming up on caller ID. Plus they continue to call my wife, brother in law and sister in law leaving the exact same message even using my name. I work as a XXXX XXXX XXXX XXXX and can not change my number as I

Read More

Debt collection / Credit card debt

I bought furniture at XXXX XXXX. They delivered it

Alliance Data Card Services False statements or representation / Attempted to collect wrong amount

02/10/2019

I bought furniture at XXXX XXXX. They delivered it with big damaged imperfections. They took it back, and sent me more unacceptable products. The dielivery men gave me a hard time. The customer service people said the second set of imperfections were part of the design, which was preposterous. I decided to return everything. I had paid for

Read More

Debt collection / Credit card debt

They are repeatedly calling and harassing my in

Alliance Data Card Services Harrassing Communications / Frequent or repeated calls

02/10/2019

They are repeatedly calling and harassing my in laws. This is not acceptable. They leave threatening messages on their voice mail for me saying they are going to take action and sue they said the woman, Tired of not hearing from you and they said your " action or inaction " could have a major impact on the outcome of this case. Today, the name was

Read More

Debt Help Center