Bank of America Debt Help

2,450

Consumer Issues

There are 2,450 issues about Bank of America

99%

Acceptable Response Time

Bank of America responded to 2444 consumer issues in a timely manner

428

Issues so far in 2018

428 issues through April 25th, 2019. There were 418 consumer issues in 2017.

Bank of America Debt collection

There are 2,450 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Bank of America, it is helpful to research their strategies.

We have archived 2,450 consumer complaints against Bank of America, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Bank of America deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

883 Filings

  • Debt is not mine: 397
  • Debt was already discharged in bankruptcy: 124
  • Debt was paid: 239
  • Debt was result of identity theft: 123

Debt Verification

663 Filings

  • Communications failed to disclose attempt to collect a debt: 24
  • Not enough info provided to verify debt: 561
  • Right to dispute debt notice not received: 78

False statements or representation

212 Filings

  • Attempted to collect wrong amount: 169
  • Impersonated an attorney or official: 13
  • Impersonated attorney, law enforcement, or government official: 12
  • Indicated committed crime not paying: 11
  • Indicated shouldn't respond to lawsuit: 1
  • Indicated you were committing crime by not paying debt: 3
  • Told you not to respond to a lawsuit they filed against you: 3

Harrassing Communications

282 Filings

  • Called after sent written cease communications: 17
  • Called outside of 8am-9pm: 12
  • Frequent or repeated calls: 175
  • Threatened to take legal action: 48
  • Used obscene, profane, or other abusive language: 10
  • You told them to stop contacting you, but they keep trying: 20

Improper contact or info sharing

122 Filings

  • Contacted me after I asked not to: 29
  • Contacted me instead of my attorney: 5
  • Contacted my employer: 23
  • Talked to a third party about my debt: 65

Took or threatened negative or legal action

288 Filings

  • Collected or attempted to collect exempt funds: 33
  • Seized or attempted to seize my property: 110
  • Sued you in a state where you do not live or did not sign for the debt: 7
  • Sued you without properly notifying you of lawsuit: 37
  • Threatened arrest or jail if I do not pay: 15
  • Threatened or suggested your credit would be damaged: 18
  • Threatened to sue me for very old debt: 68

Bank of America Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Bank of America, you may have the right to settle your debt for less than the full amount.

Bank of America Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Bank of America into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Credit card debt

Since Thursday I've received 12 calls for a

Bank of America Harrassing Communications / Frequent or repeated calls

02/11/2019

Since Thursday I've received 12 calls for a payment for which the account is in dispute. I specifically told Bank of America that I will pay the full debt due as long as they are reporting my payments accurately for which they have not. I've spoke with Bank of America regarding the insistent phone calls. This is harassment furthermore, the company

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Debt collection / Mortgage debt

In the complaint XXXX ; The part of Bank of

Bank of America Attempts to collect debt not owed / Debt was paid

02/08/2019

In the complaint XXXX ; The part of Bank of America was closed because they said that I was not authorized to receive information about this loan. The XXXX of XXXX, I spoke by phone with the specialist XXXX XXXX and I explained to her that I had also signed the loan origination documents. They decided to send me by mail the documents of

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Debt collection / Other debt

In 2006 I opened a free checking account with Bank

Bank of America Attempts to collect debt not owed / Debt was paid

01/24/2019

In 2006 I opened a free checking account with Bank of America. The problem arose when the account was overdrawn by around {$340.00}, give or take. It did take me 1-2 years ( I was a student at the time, paying my own way for books and tuition, upon working to sustain my other immediate bills ), until I was able to reconcile and close the account

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Debt collection / Other debt

Bank of America About ten years ago i had an

Bank of America Attempts to collect debt not owed / Debt is not mine

01/23/2019

Bank of America About ten years ago i had an account with Bank of America, but their fees were so high I cancelled after two months. I had a safe deposit box which i cancelled as well, but three years ago i got a bill for {$75.00} which was I thought resolved and they closed it with no charge. But today I received a letter saying to return keys

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Debt collection / Other debt

Bank of America About ten years ago i had an

Bank of America Attempts to collect debt not owed / Debt is not mine

01/23/2019

Bank of America About ten years ago i had an account with Bank of America, but their fees were so high I cancelled after two months. I had a safe deposit box which i cancelled as well, but three years ago i got a bill for {$75.00} which was I thought resolved and they closed it with no charge. But today I received a letter saying to return keys

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Debt collection / Credit card debt

ISSUE : A Bank of America credit card in my name

Bank of America Attempts to collect debt not owed / Debt was result of identity theft

01/22/2019

ISSUE : A Bank of America credit card in my name was charged {$86.00} in XXXX without my knowledge or consent. I was not contacted by Bank of America or a debt collector and only know of the incident because of my annual credit report. REPEAT OFFENDER : This is the second time Bank of America has charged me for a credit card without my knowledge

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Debt collection / Credit card debt

Bank of America used my checking and savings,

Bank of America Harrassing Communications / Frequent or repeated calls

01/19/2019

Bank of America used my checking and savings, processed illegal wire transfer from my accounts to accounts that I dont know. They used abusive languages and created fake accounts stating that I have been borrowing money from the bank, the banker who did that is XXXX XXXX in cooperation with his manager, from XXXX XXXX branch. They closed my cash

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Debt collection / Mortgage debt

Bank of America debited {$33000.00} from my

01/12/2019

Bank of America debited {$33000.00} from my savings account when my wife wired money into my account to purchase a home. Unknown to me, BofA debited the money from my account without consent and without notification. The second mortgage debt had been discharged and I received a XXXX tax statement for the debt already. I called the bank and they

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