Capital One Financial Corporation Debt Help

4,048

Consumer Issues

There are 4,048 issues about Capital One Financial Corporation

99%

Acceptable Response Time

Capital One Financial Corporation responded to 4036 consumer issues in a timely manner

967

Issues so far in 2018

967 issues through April 25th, 2019. There were 771 consumer issues in 2017.

Capital One Financial Corporation Debt collection

There are 4,048 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Capital One Financial Corporation, it is helpful to research their strategies.

We have archived 4,048 consumer complaints against Capital One Financial Corporation, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Capital One Financial Corporation deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

1,455 Filings

  • Debt is not mine: 611
  • Debt was already discharged in bankruptcy: 109
  • Debt was paid: 400
  • Debt was result of identity theft: 335

Debt Verification

1,081 Filings

  • Communications failed to disclose attempt to collect a debt: 27
  • Not enough info provided to verify debt: 858
  • Right to dispute debt notice not received: 196

False statements or representation

291 Filings

  • Attempted to collect wrong amount: 231
  • Impersonated an attorney or official: 12
  • Impersonated attorney, law enforcement, or government official: 14
  • Indicated committed crime not paying: 14
  • Indicated shouldn't respond to lawsuit: 8
  • Indicated you were committing crime by not paying debt: 8
  • Told you not to respond to a lawsuit they filed against you: 4

Harrassing Communications

665 Filings

  • Called after sent written cease communications: 35
  • Called outside of 8am-9pm: 32
  • Frequent or repeated calls: 423
  • Threatened to take legal action: 70
  • Used obscene, profane, or other abusive language: 33
  • You told them to stop contacting you, but they keep trying: 72

Improper contact or info sharing

184 Filings

  • Contacted me after I asked not to: 54
  • Contacted me instead of my attorney: 2
  • Contacted my employer: 23
  • Talked to a third party about my debt: 105

Took or threatened negative or legal action

372 Filings

  • Collected or attempted to collect exempt funds: 38
  • Seized or attempted to seize my property: 40
  • Sued you in a state where you do not live or did not sign for the debt: 21
  • Sued you without properly notifying you of lawsuit: 87
  • Threatened arrest or jail if I do not pay: 29
  • Threatened or suggested your credit would be damaged: 41
  • Threatened to sue me for very old debt: 116

Capital One Financial Corporation Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Capital One Financial Corporation, you may have the right to settle your debt for less than the full amount.

Capital One Financial Corporation Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Capital One Financial Corporation into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Credit card debt

I disputed XXXX XXXX XXXX, XXXX account on all

02/22/2019

I disputed XXXX XXXX XXXX, XXXX account on all XXXX of my credit reports in XX/XX/XXXX. I received a letter dated XX/XX/XXXX, which did not validate the alleged debt. ( Letter enclosed ) I sent another request for validation by certified mail on XX/XX/XXXX. Prior to XX/XX/XXXX, I did not receive a dunning letter as required by law. I was not given

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Debt collection / Credit card debt

I received a phone call from a XXXX XXXX of XXXX

Capital One Financial Corporation Attempts to collect debt not owed / Debt was paid

02/21/2019

I received a phone call from a XXXX XXXX of XXXX XXXX XXXX with an address to a P.O. Box in XXXX XXXX, TX. The number they called from was XXXX. They claimed that I owed money on a Household Bank account from 2004. I asked them to send me the information on a letter head to my email in which they did. I told them I had settled an account from this

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Debt collection / Credit card debt

Capital one debt collector called me multiple

Capital One Financial Corporation Harrassing Communications / Called outside of 8am-9pm

02/21/2019

Capital one debt collector called me multiple times XXXX XXXX2019 on the same morning at XXXX XXXX. I have a voicemail from them that I saved. I tried calling the number back and it does not accept incoming calls. I answered it the third time they called again at XXXX XXXX and they hung up on me. This is unacceptable! XXXX XXXX for a missed

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Debt collection / Credit card debt

The case was taken to mediation on XX/XX/XXXX and

Capital One Financial Corporation Attempts to collect debt not owed / Debt was paid

02/21/2019

The case was taken to mediation on XX/XX/XXXX and Defendant failed to appear. The case was dismissed per mediators. The Defendant hired another attorney who petitioned the courst several times for judgement. The courts original dismissal granted on or about XX/XX/XXXX entered in mediation by which defendant representative failed to appear at the

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Debt collection / Credit card debt

I have been accused of oweing a debt that is not

02/21/2019

I have been accused of oweing a debt that is not owed. The debt is also outside of statute of limitations for collection.The creditor is XXXX XXXX. XXXX XXXX has numerous other law firms attempting to collect the same debt for them. All of the law firms are hired and maintained by XXXX XXXX. The first company to contact me was XXXX XXXX XXXX XXXX .

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Debt collection / Credit card debt

I filed bankruptcy on XX/XX/XXXX. My daughter

Capital One Financial Corporation Attempts to collect debt not owed / Debt was already discharged in bankruptcy

02/19/2019

I filed bankruptcy on XX/XX/XXXX. My daughter calls me today, XX/XX/XXXX and informs me that she is receiving calls from Capitol One about me. They told her that I had a civil summons and owed over 11,000.00 to them and they want the money. First, I didn't owe that amount that is several thousands more than what my credit limit was and my credit

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Debt collection / Credit card debt

Both Capital one and XXXX XXXX XXXX were both

Capital One Financial Corporation Took or threatened negative or legal action / Threatened to sue me for very old debt

02/19/2019

Both Capital one and XXXX XXXX XXXX were both actively collecting on the same two duplicate accounts ( they all have different amounts owed listed ) at the same time. I have asked XXXX XXXX for proof of the debt/ownership and have yet to receive it, yet they still have had time to send me threatening mail and call me continuously. On my XXXX

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Debt collection / Credit card debt

I XXXX XXXX am in a big financial situation, where

02/19/2019

I XXXX XXXX am in a big financial situation, where I need to request a settlement from Capital One. This financial institution is now taking me to court, even though I have given notice over the past year that I was facing a serious financial hardship. I do not desire a judgment to be taken against me. I do not desire to file for bankruptcy.

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Debt collection / Credit card debt

I was sued and a judgement for a 17 year old

Capital One Financial Corporation Took or threatened negative or legal action / Sued you without properly notifying you of lawsuit

02/18/2019

I was sued and a judgement for a 17 year old credit card debt was entered against and they sent the summons to an address that I haven't ever lived at. It was my sister 's old address and a summons was never served there for either of those court dates. My sister said that someone came there in early XX/XX/XXXX and asked if I lived there and she

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Debt collection / Credit card debt

i am dealing with identity theft. I called Capitol

Capital One Financial Corporation Attempts to collect debt not owed / Debt was result of identity theft

02/14/2019

i am dealing with identity theft. I called Capitol One XX/XX/2018 to close account that was fraudulently opened in XXXX. In order to get information about the person who commit the fraud like man/woman who talked to them seeing as how all lines are recorded for monitoring. They want me to send in a copy of my SS CARD, BC, AND Picture ID. When I

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