Citibank Debt Help

4,118

Consumer Issues

There are 4,118 issues about Citibank

99%

Acceptable Response Time

Citibank responded to 4114 consumer issues in a timely manner

698

Issues so far in 2018

698 issues through April 25th, 2019. There were 658 consumer issues in 2017.

Citibank Debt collection

There are 4,118 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Citibank, it is helpful to research their strategies.

We have archived 4,118 consumer complaints against Citibank, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Citibank deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

1,504 Filings

  • Debt is not mine: 667
  • Debt was already discharged in bankruptcy: 85
  • Debt was paid: 465
  • Debt was result of identity theft: 287

Debt Verification

833 Filings

  • Communications failed to disclose attempt to collect a debt: 43
  • Not enough info provided to verify debt: 664
  • Right to dispute debt notice not received: 126

False statements or representation

326 Filings

  • Attempted to collect wrong amount: 283
  • Impersonated an attorney or official: 13
  • Impersonated attorney, law enforcement, or government official: 5
  • Indicated committed crime not paying: 11
  • Indicated shouldn't respond to lawsuit: 4
  • Indicated you were committing crime by not paying debt: 8
  • Told you not to respond to a lawsuit they filed against you: 2

Harrassing Communications

898 Filings

  • Called after sent written cease communications: 61
  • Called outside of 8am-9pm: 34
  • Frequent or repeated calls: 672
  • Threatened to take legal action: 67
  • Used obscene, profane, or other abusive language: 33
  • You told them to stop contacting you, but they keep trying: 31

Improper contact or info sharing

238 Filings

  • Contacted me after I asked not to: 69
  • Contacted me instead of my attorney: 9
  • Contacted my employer: 44
  • Talked to a third party about my debt: 116

Took or threatened negative or legal action

319 Filings

  • Collected or attempted to collect exempt funds: 34
  • Seized or attempted to seize my property: 31
  • Sued you in a state where you do not live or did not sign for the debt: 12
  • Sued you without properly notifying you of lawsuit: 55
  • Threatened arrest or jail if I do not pay: 30
  • Threatened or suggested your credit would be damaged: 33
  • Threatened to sue me for very old debt: 124

Citibank Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Citibank, you may have the right to settle your debt for less than the full amount.

Citibank Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Citibank into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Other debt

I purchased an appliance from XXXX XXXX and bought

Citibank False statements or representation / Attempted to collect wrong amount

02/28/2019

I purchased an appliance from XXXX XXXX and bought an extended warranty on the product. I opened a charge account with XXXX XXXX with an implied agreement that the appliance would be in working order or be repaired under warranty. This appliance is not working and XXXX XXXX has refused to honor the warranty. They have failed to repair and/or

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Debt collection / Credit card debt

For 6 years I have disputed with XXXX XXXX that

Citibank Attempts to collect debt not owed / Debt is not mine

02/27/2019

For 6 years I have disputed with XXXX XXXX that the debt they placed on my credit report is not mine. The debt is only {$490.00}. I make $ XXXX per year. If I had made that debt, I would have paid it off by now. It hurts my credit. I am in need of credit. Out of principle, I refuse to pay it. That should tell you something. The point in the

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Debt collection / Credit card debt

Citibank Home Depot responses To claims made are

Citibank False statements or representation / Attempted to collect wrong amount

02/26/2019

Citibank Home Depot responses To claims made are false. Action we have has resulted damage as payments not recieved late payments and interest payments are damaging to my good credit payment status with this company. What they have done to me is threaten to report me to credit reporting agencies to hurt my good standing. Continue their abusive

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Debt collection / Credit card debt

I am writing this letter in the hopes that you

02/25/2019

I am writing this letter in the hopes that you will help me with this unfair and overwhelming Situation that I find myself in. I believe now that these original credit card balance that it was paid off .I have been paying this Citibank credit card, original account # XXXX since 2008. Almost 10 years later. Citibank still want to keep charging the

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Debt collection / Credit card debt

I had a store credit card debt through Best Buy

02/24/2019

I had a store credit card debt through Best Buy but i run into trouble paying the charges so the company made payment arrangement and froze interest charges. As part of the arrangement I monthly payments was to be by auto direct payments form my check-in account. I lost my job there after and direct auto payments form check-in account were

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Debt collection / Credit card debt

Hello-I am in the process of obtaining a mortgage.

Citibank Took or threatened negative or legal action / Sued you without properly notifying you of lawsuit

02/21/2019

Hello-I am in the process of obtaining a mortgage. The credit card debt was paid in XX/XX/XXXX through a wage garnishment but the attorney ( XXXX and Associates XXXX XXXX XXXX XXXX OK XXXX ) has not provided me a Satisfaction of Judgement to me after my request in mid-XX/XX/2019 nor provided the XXXX XXXX MO XXXX XXXX a release of debt. I am in

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