Enova International Debt Help

579

Consumer Issues

There are 579 issues about Enova International

99%

Acceptable Response Time

Enova International responded to 576 consumer issues in a timely manner

40

Issues so far in 2018

40 issues through April 25th, 2019. There were 27 consumer issues in 2017.

Enova International Debt collection

There are 579 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Enova International, it is helpful to research their strategies.

We have archived 579 consumer complaints against Enova International, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Enova International deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

157 Filings

  • Debt is not mine: 85
  • Debt was already discharged in bankruptcy: 13
  • Debt was paid: 44
  • Debt was result of identity theft: 15

Debt Verification

33 Filings

  • Communications failed to disclose attempt to collect a debt: 1
  • Not enough info provided to verify debt: 24
  • Right to dispute debt notice not received: 8

False statements or representation

44 Filings

  • Attempted to collect wrong amount: 15
  • Impersonated an attorney or official: 14
  • Impersonated attorney, law enforcement, or government official: 1
  • Indicated committed crime not paying: 11
  • Indicated you were committing crime by not paying debt: 3

Harrassing Communications

172 Filings

  • Called after sent written cease communications: 17
  • Called outside of 8am-9pm: 4
  • Frequent or repeated calls: 75
  • Threatened to take legal action: 65
  • Used obscene, profane, or other abusive language: 10
  • You told them to stop contacting you, but they keep trying: 1

Improper contact or info sharing

41 Filings

  • Contacted me after I asked not to: 7
  • Contacted my employer: 13
  • Talked to a third party about my debt: 21

Took or threatened negative or legal action

132 Filings

  • Collected or attempted to collect exempt funds: 3
  • Seized or attempted to seize my property: 2
  • Sued you in a state where you do not live or did not sign for the debt: 1
  • Sued you without properly notifying you of lawsuit: 5
  • Threatened arrest or jail if I do not pay: 97
  • Threatened to sue me for very old debt: 24

Enova International Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Enova International, you may have the right to settle your debt for less than the full amount.

Enova International Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Enova International into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Unknown

Received phone call from someone named XXXX XXXX

Enova International Improper contact or info sharing / Contacted my employer

02/07/2019

Received phone call from someone named XXXX XXXX claiming to be a lawyer for a cashnet loan service, I can find no record of him anywhere. Tried to tell me I obtained loan in XX/XX/2016 and gave an old address, and a bank account that is not mine. Told me he called the bank and verified my information, which would be against banking practices if I

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Debt collection / Unknown

so i saw a unusual activity on my bank account on

Enova International Attempts to collect debt not owed / Debt was result of identity theft

12/16/2018

so i saw a unusual activity on my bank account on XX/XX/2018 that someone ( cashnetusa ) company kept trying to take {$200.00} or {$230.00} out of my bano account so i was like wats going on .. to make a long story short my bank was overdraft due to me not wrking last time i wrked was XX/XX/2018 nd had a XXXX injury nd had XXXX since was off clock

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Debt collection / Payday loan debt

On XX/XX/XXXX, i received a threatening call from

Enova International Attempts to collect debt not owed / Debt was result of identity theft

10/26/2018

On XX/XX/XXXX, i received a threatening call from a company called XXXX XXXX XXXX out of XXXX ( not a registered business ) stating I owed on a XXXX loan that i did not take out. My identity was stolen sometime between XXXX and XX/XX/XXXX. I told the debt collector I had already spoken with XXXX about my identity being stolen and gave them my

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Debt collection / Unknown

I received several calls from the number XXXX with

Enova International Took or threatened negative or legal action / Threatened to sue me for very old debt

10/26/2018

I received several calls from the number XXXX with no message left and a friend of my parents I haven't seen in 20 years received a call from the same number saying they were trying to contact me to deliver legal papers. When I called them back they would not give me the full name of their company, just Absolute. They told me they were

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Debt collection / Payday loan debt

XXXX XXXX XXXX contacted me on Friday XX/XX/XXXX

Enova International Attempts to collect debt not owed / Debt is not mine

10/12/2018

XXXX XXXX XXXX contacted me on Friday XX/XX/XXXX in reference to a debt that was sent to them to collect on. I attempted to inform the representative that I had no knowledge of debt and that I would like more information mailed to me. The representative said she wouldnt send any information unless I provided her my information that she would need

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Debt collection / Payday loan debt

I paid Cashnet usa on XX/XX/2018 in an attempt to

Enova International Harrassing Communications / Frequent or repeated calls

09/12/2018

I paid Cashnet usa on XX/XX/2018 in an attempt to try and pay the loan down. Cashnet USA agreed that they would lower my payments to {$30.00} a month because I requested a readjusted payment schedule because I only get paid once a month and they have my updated bank statement to validate. They refused to accept the new payment arrangement and and

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