Great Lakes Debt Help

164

Consumer Issues

There are 164 issues about Great Lakes

99%

Acceptable Response Time

Great Lakes responded to 163 consumer issues in a timely manner

47

Issues so far in 2018

47 issues through April 25th, 2019. There were 46 consumer issues in 2017.

Great Lakes Debt collection

There are 164 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Great Lakes, it is helpful to research their strategies.

We have archived 164 consumer complaints against Great Lakes, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Great Lakes deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

47 Filings

  • Debt is not mine: 27
  • Debt was already discharged in bankruptcy: 4
  • Debt was paid: 9
  • Debt was result of identity theft: 7

Debt Verification

53 Filings

  • Communications failed to disclose attempt to collect a debt: 6
  • Not enough info provided to verify debt: 39
  • Right to dispute debt notice not received: 8

False statements or representation

24 Filings

  • Attempted to collect wrong amount: 18
  • Impersonated attorney, law enforcement, or government official: 4
  • Indicated committed crime not paying: 1
  • Indicated shouldn't respond to lawsuit: 1

Harrassing Communications

18 Filings

  • Called after sent written cease communications: 1
  • Frequent or repeated calls: 9
  • Threatened to take legal action: 2
  • Used obscene, profane, or other abusive language: 2
  • You told them to stop contacting you, but they keep trying: 4

Improper contact or info sharing

12 Filings

  • Contacted me after I asked not to: 3
  • Contacted my employer: 3
  • Talked to a third party about my debt: 6

Took or threatened negative or legal action

10 Filings

  • Collected or attempted to collect exempt funds: 1
  • Seized or attempted to seize my property: 2
  • Sued you in a state where you do not live or did not sign for the debt: 1
  • Sued you without properly notifying you of lawsuit: 1
  • Threatened arrest or jail if I do not pay: 1
  • Threatened or suggested your credit would be damaged: 3
  • Threatened to sue me for very old debt: 1

Great Lakes Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Great Lakes, you may have the right to settle your debt for less than the full amount.

Great Lakes Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Great Lakes into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Federal student loan debt

My Daughter went to XXXX University and she needed

02/12/2019

My Daughter went to XXXX University and she needed a parent plus loan for student aid to help pay for school. I filled out the application once in her freshman year and and during the next 4 years never received the amount that was building up for the loan. She can never repay XXXX in student dept. The XXXX is the amount on the loan associated with

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Debt collection / Federal student loan debt

On XX/XX/2008, a Parent Plus Loan was disbursed

Great Lakes Attempts to collect debt not owed / Debt is not mine

01/17/2019

On XX/XX/2008, a Parent Plus Loan was disbursed with me as the co-signer. The problem is that on that date I was a minor. I was only XXXX years old at the time and therefore I was legally unable to cosign the loan. My signature is of no value. It was the responsibility of Great Lakes to run my social security number and deny my co-signing before

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Debt collection / Federal student loan debt

This issues is in regards to XXXX XXXX XXXX XXXX

Great Lakes False statements or representation / Attempted to collect wrong amount

01/14/2019

This issues is in regards to XXXX XXXX XXXX XXXX XXXX and XXXX, information provided on their customer portals, and information given by service representatives over the phone. I believe the company is providing misleading information and does not have consumer 's best interest in mind. I have been paying off my student loans for the past 2

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Debt collection / Federal student loan debt

I received a call at work from this collection

Great Lakes Improper contact or info sharing / Contacted my employer

12/27/2018

I received a call at work from this collection agency claiming to be attempting to collect a student loan debt about a month ago. I immediately told the representative not to contact me at work and that the amount alleged owed was in dispute. I further requested verification from them in writing of the alleged debt. This was about a month ago.

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Debt collection / Federal student loan debt

This was opened in XX/XX/XXXX. I want this deleted

Great Lakes Attempts to collect debt not owed / Debt was paid

11/10/2018

This was opened in XX/XX/XXXX. I want this deleted off my credit report immediately. Great Lakes sod this debt to the United States Department of Education. I paid this debt in FULL including all fees XX/XX/XXXX. As of today XX/XX/XXXX it is still showing on my credit report. In addition this shows as two separate negative items because Great Lakes

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Debt collection / Federal student loan debt

In XX/XX/2002 I was called by a company stating

Great Lakes False statements or representation / Attempted to collect wrong amount

10/30/2018

In XX/XX/2002 I was called by a company stating that they were Greatlakes, ( Greatlakes told me it was not them ), stating that if I paid XXXX dollars that it would be put towards my student loans and paying them of, and from there the loans will go into a forgiveness act that I may go back to school if I needed. I spoke with Greatlakes today and

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Debt collection / Federal student loan debt

This student loan company by the name of Great

10/03/2018

This student loan company by the name of Great Lakes is charging me more than {$67000.00} in federal student loans. This corporation has increased my debit with these hidden fees like Capitalized Interest and so forth. The timeframe to pay this loan is unreasonable and not feasable. Great Lakes also reported this debt on all 3 credit reporting

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