Hsbc North America Holdings Debt Help

1,313

Consumer Issues

There are 1,313 issues about Hsbc North America Holdings

99%

Acceptable Response Time

Hsbc North America Holdings responded to 1308 consumer issues in a timely manner

157

Issues so far in 2018

157 issues through April 25th, 2019. There were 175 consumer issues in 2017.

Hsbc North America Holdings Debt collection

There are 1,313 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Hsbc North America Holdings, it is helpful to research their strategies.

We have archived 1,313 consumer complaints against Hsbc North America Holdings, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Hsbc North America Holdings deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

476 Filings

  • Debt is not mine: 212
  • Debt was already discharged in bankruptcy: 61
  • Debt was paid: 155
  • Debt was result of identity theft: 48

Debt Verification

226 Filings

  • Communications failed to disclose attempt to collect a debt: 10
  • Not enough info provided to verify debt: 177
  • Right to dispute debt notice not received: 39

False statements or representation

128 Filings

  • Attempted to collect wrong amount: 73
  • Impersonated an attorney or official: 30
  • Impersonated attorney, law enforcement, or government official: 8
  • Indicated committed crime not paying: 13
  • Indicated shouldn't respond to lawsuit: 1
  • Indicated you were committing crime by not paying debt: 3

Harrassing Communications

167 Filings

  • Called after sent written cease communications: 8
  • Called outside of 8am-9pm: 2
  • Frequent or repeated calls: 77
  • Threatened to take legal action: 55
  • Used obscene, profane, or other abusive language: 13
  • You told them to stop contacting you, but they keep trying: 12

Improper contact or info sharing

57 Filings

  • Contacted me after I asked not to: 16
  • Contacted me instead of my attorney: 2
  • Contacted my employer: 11
  • Talked to a third party about my debt: 28

Took or threatened negative or legal action

259 Filings

  • Collected or attempted to collect exempt funds: 12
  • Seized or attempted to seize my property: 22
  • Sued you in a state where you do not live or did not sign for the debt: 5
  • Sued you without properly notifying you of lawsuit: 25
  • Threatened arrest or jail if I do not pay: 37
  • Threatened or suggested your credit would be damaged: 13
  • Threatened to sue me for very old debt: 145

Hsbc North America Holdings Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Hsbc North America Holdings, you may have the right to settle your debt for less than the full amount.

Hsbc North America Holdings Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Hsbc North America Holdings into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Mortgage debt

In Beneficial 's response dated XX/XX/XXXX to CFBP

Hsbc North America Holdings False statements or representation / Attempted to collect wrong amount

02/22/2019

In Beneficial 's response dated XX/XX/XXXX to CFBP complaint # XXXX, Beneficial representatives state, " XXXX XXXX XXXX referenced three previous mortgages dated XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. Please be advised that we are unable to research these mortgages as they are no longer available in our servicing system. '' Since Beneficial is

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Debt collection / Credit card debt

HSBC credit card is showing on my credit report

02/11/2019

HSBC credit card is showing on my credit report and XXXX XXXX XXXX, XXXX is trying to collect on a debt on HSBC behalf that I am in disagreance in with. It is reporting {$1100.00} - I do not have any knowledge of this account this account was reported to my XXXX credit bureau it is drastically and negatively affecting my credit. I am currently in

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Debt collection / Credit card debt

XX/XX/XXXX Out of Area call XXXX I answered the

Hsbc North America Holdings Attempts to collect debt not owed / Debt is not mine

02/01/2019

XX/XX/XXXX Out of Area call XXXX I answered the phone and got a recording said that said legal action was taken against me and a process server would be coming to my house to serve me with legal papers. Then transferred me to XXXX XXXX. Mr. XXXX asked me to identify myself by verifying the last 4 of my SSN, then when I did he said I needed to pay

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Debt collection / Credit card debt

I was called by a XXXX XXXX @ XXXX. HE said he was

Hsbc North America Holdings Took or threatened negative or legal action / Threatened to sue me for very old debt

01/31/2019

I was called by a XXXX XXXX @ XXXX. HE said he was saying he was from XXXX XXXX XXXX. he said that I have an outstanding balance of a little over {$500.00} from an hsbc credit card. He said I stopped making payments on the card in XX/XX/2013. I asked him if he could please email or mail me some documentation showing this balance and when it was

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Debt collection / Credit card debt

I was contacted by letter from a XXXX XXXX XXXX by

Hsbc North America Holdings False statements or representation / Attempted to collect wrong amount

12/24/2018

I was contacted by letter from a XXXX XXXX XXXX by the name of ( Offices of XXXX and XXXX ) This indicates the office is located in XXXX, CA. XXXX and has a phone # of XXXX. The letter was not certified, and came through normal mail. The letter starts by saying ( NOTICE OF INTENTION TO FILE AN I.R.S. XXXX FORM. It's obvious the letter is a

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Debt collection / Unknown

On XX/XX/XXXX, I started receiving phone calls

Hsbc North America Holdings Took or threatened negative or legal action / Threatened to sue me for very old debt

12/20/2018

On XX/XX/XXXX, I started receiving phone calls from a XXXX XXXX " XXXX XXXX '' is what they called their selves, claiming that they are going to sue me for an HSBC account that I have no knowledge of. They have called my wife and left messages stating that I am currently being investigated and need to call XXXX and reference # XXXX. I attempted to

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Debt collection / Credit card debt

Today, XX/XX/XXXX, I received a phone call from

Hsbc North America Holdings Took or threatened negative or legal action / Threatened to sue me for very old debt

12/18/2018

Today, XX/XX/XXXX, I received a phone call from XXXX at XXXX XXXX XXXX in Georgia. He told me he was attempting to collect a debt owed to HSBC Bank in the amount of XXXX. I was informed that this account was opened in XX/XX/XXXX at an address that I have not lived at since XX/XX/XXXX. When I informed him that not only did i not have an account

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Debt collection / Credit card debt

I received a phone call from XXXX XXXX XXXX in

Hsbc North America Holdings Took or threatened negative or legal action / Threatened arrest or jail if I do not pay

12/11/2018

I received a phone call from XXXX XXXX XXXX in XXXX GA on XX/XX/18 regarding an amount they say that I owed to hsbc bank, the individual had information such as the last 4 digits of my ssn, past addresses, current address, names of relatives, marital status, cars Ive owned, employer and other information. Every time I would ask them to send

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