Portfolio Recovery Associates Debt Help

9,253

Consumer Issues

There are 9,253 issues about Portfolio Recovery Associates

100%

Acceptable Response Time

Portfolio Recovery Associates responded to 9253 consumer issues in a timely manner

2428

Issues so far in 2018

2428 issues through April 25th, 2019. There were 1959 consumer issues in 2017.

Portfolio Recovery Associates Debt collection

There are 9,253 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Portfolio Recovery Associates, it is helpful to research their strategies.

We have archived 9,253 consumer complaints against Portfolio Recovery Associates, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Portfolio Recovery Associates deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

3,753 Filings

  • Debt is not mine: 2,314
  • Debt was already discharged in bankruptcy: 188
  • Debt was paid: 753
  • Debt was result of identity theft: 498

Debt Verification

2,096 Filings

  • Communications failed to disclose attempt to collect a debt: 53
  • Not enough info provided to verify debt: 1,719
  • Right to dispute debt notice not received: 324

False statements or representation

640 Filings

  • Attempted to collect wrong amount: 511
  • Impersonated an attorney or official: 36
  • Impersonated attorney, law enforcement, or government official: 32
  • Indicated committed crime not paying: 32
  • Indicated shouldn't respond to lawsuit: 10
  • Indicated you were committing crime by not paying debt: 10
  • Told you not to respond to a lawsuit they filed against you: 9

Harrassing Communications

1,815 Filings

  • Called after sent written cease communications: 99
  • Called outside of 8am-9pm: 78
  • Frequent or repeated calls: 1,157
  • Threatened to take legal action: 88
  • Used obscene, profane, or other abusive language: 58
  • You told them to stop contacting you, but they keep trying: 335

Improper contact or info sharing

431 Filings

  • Contacted me after I asked not to: 192
  • Contacted me instead of my attorney: 5
  • Contacted my employer: 72
  • Talked to a third party about my debt: 162

Took or threatened negative or legal action

518 Filings

  • Collected or attempted to collect exempt funds: 35
  • Seized or attempted to seize my property: 29
  • Sued you in a state where you do not live or did not sign for the debt: 20
  • Sued you without properly notifying you of lawsuit: 78
  • Threatened arrest or jail if I do not pay: 41
  • Threatened or suggested your credit would be damaged: 145
  • Threatened to sue me for very old debt: 170

Portfolio Recovery Associates Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Portfolio Recovery Associates, you may have the right to settle your debt for less than the full amount.

Portfolio Recovery Associates Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Portfolio Recovery Associates into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Unknown

Portfolio Recover stated I owe them {$910.00} when

Portfolio Recover stated I owe them {$910.00} when I asked to see an agreement I had wit them they send me a copy of a letter from XXXX XXXX without a break dow of charges. Also the letter states at the bottom, " this is not an apptempt to collect a debt. When I check my credit reports, Portfolio Recovery says I owe XXXX XXXX XXXX XXXX XXXX. I

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Debt collection / Medical debt

Received a notice from Portfolio Recovery

Portfolio Recovery Associates Attempts to collect debt not owed / Debt was paid

02/23/2019

Received a notice from Portfolio Recovery Associates to pay a bill dated XX/XX/XXXX for a hospital bill from around XXXX. Amount is under just under {$1000.00}. This bill has been resolved for several years ( possibly prior to XXXX ) and is no longer a balance owed. They have tracked down addresses which have been out of state from where the bill

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Debt collection / Credit card debt

Portfolio Recovery calls my personal cell number

Portfolio Recovery Associates Harrassing Communications / Called outside of 8am-9pm

02/23/2019

Portfolio Recovery calls my personal cell number everyday for the past 3 months from multiple phone numbers always after XXXX. When I answer they hang up and they never leave a message. Today XX/XX/2019 they called my place of employment between XXXX XXXX and they continue to hang up. I'm just learning they served court documents to my ex husbands

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Debt collection / Unknown

After viewing a copy of my credit report, I

02/23/2019

After viewing a copy of my credit report, I noticed a collection account placed on my credit report from PORTFOLIO RECOVERY in XX/XX/2018 in the amount of {$470.00}. First and foremost, I have confirmed that the debt collector, PORTFOLIO RECOVERY is not licensed in the state of Texas to collect on this debt. Secondly, PORTFOLIO RECOVERY violated

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Debt collection / Unknown

A collection agency named Portfolio Recovery just

02/21/2019

A collection agency named Portfolio Recovery just reported a {$3500.00} collection account on my credit report. I have no idea what this is, and I don't think it belongs to me. Prior to this account appearing on my report, I did not receive a notice of my right to dispute. If I had, I would have contested this debt before they reported it. By

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Debt collection / Credit card debt

I have reached out to PORTFOLIO RECOVERY asking

02/21/2019

I have reached out to PORTFOLIO RECOVERY asking for proof of this debt. I asked them to send me my signature from capital one that this debt is mined. PORTFOLIO RECOVERY refuses to do so. The only thing they will send me is an old credit card statement. THIS IS NOT verification. THEY are rude and will not send me what I'm asking for. I'm demanding

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Debt collection / Credit card debt

This company, Portfolio Recovery, called my place

02/21/2019

This company, Portfolio Recovery, called my place of employment, today XX/XX/XXXX, at approx XXXX XXXX central time, and as I repeatedly tried to get off the phone he kept talking. My employer does NOT accept calls like this, and will never. I am VERY upset. I have sent them a letter to only contact me via USPS, in XX/XX/XXXX, and they have

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Debt collection / Credit card debt

This company is not licensed in Illinois to

02/21/2019

This company is not licensed in Illinois to collect on a debt. The Illinois collection agency act ( ICAA ) requires that all debt collectors must have a license before being operational. The law also has a clause that regulates how a debt collector contacts a person and how they can communicate with them.

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