Rushmore Loan Management Services Debt Help

83

Consumer Issues

There are 83 issues about Rushmore Loan Management Services

98%

Acceptable Response Time

Rushmore Loan Management Services responded to 82 consumer issues in a timely manner

22

Issues so far in 2018

22 issues through April 25th, 2019. There were 18 consumer issues in 2017.

Rushmore Loan Management Services Debt collection

There are 83 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Rushmore Loan Management Services, it is helpful to research their strategies.

We have archived 83 consumer complaints against Rushmore Loan Management Services, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Rushmore Loan Management Services deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

27 Filings

  • Debt is not mine: 7
  • Debt was already discharged in bankruptcy: 7
  • Debt was paid: 11
  • Debt was result of identity theft: 2

Debt Verification

31 Filings

  • Communications failed to disclose attempt to collect a debt: 2
  • Not enough info provided to verify debt: 29

False statements or representation

8 Filings

  • Attempted to collect wrong amount: 6
  • Impersonated attorney, law enforcement, or government official: 2

Harrassing Communications

7 Filings

  • Called after sent written cease communications: 1
  • Frequent or repeated calls: 2
  • Threatened to take legal action: 1
  • You told them to stop contacting you, but they keep trying: 3

Improper contact or info sharing

4 Filings

  • Contacted me after I asked not to: 1
  • Contacted my employer: 2
  • Talked to a third party about my debt: 1

Took or threatened negative or legal action

6 Filings

  • Seized or attempted to seize my property: 3
  • Threatened or suggested your credit would be damaged: 2
  • Threatened to sue me for very old debt: 1

Rushmore Loan Management Services Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Rushmore Loan Management Services, you may have the right to settle your debt for less than the full amount.

Rushmore Loan Management Services Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Rushmore Loan Management Services into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Mortgage debt

XX/XX/XXXX - called Rushmore Loan Management

Rushmore Loan Management Services Attempts to collect debt not owed / Debt was paid

03/15/2019

XX/XX/XXXX - called Rushmore Loan Management Services for pay off amount XX/XX/XXXX - Rushmore mailed letter with payoff amount of {$0.00} and recording fee of {$73.00} for total amount owed by XX/XX/XXXX. XX/XX/XXXX - letter received via mail ; made online payment via wire through XXXX XXXX for pay off amount at XXXX, CST, with tracking # given

Read More

Debt collection / Mortgage debt

Rushmore loan payments on my mortgage to XXXX XXXX

Rushmore Loan Management Services False statements or representation / Attempted to collect wrong amount

02/11/2019

Rushmore loan payments on my mortgage to XXXX XXXX Rushmore added their own insurance to my account. When it was sold to Rushmore by XXXX XXXX everything was to be the same well my payment went from XXXX to XXXX because this company tacked on a Hazard insurance of {$640.00} and I don't know who authorized it I did not. Looks like this is what kind

Read More

Debt collection / Mortgage debt

We are filing this complaint against XXXX, who

Rushmore Loan Management Services Took or threatened negative or legal action / Seized or attempted to seize my property

10/30/2018

We are filing this complaint against XXXX, who violated their RMBS agreement with the federal government when they bought a HELOC debt from XXXX. They were obligated to negotiate a settlement fairly, but instead, instigated foreclosure in the midst of us applying for a negotiation, they committed modification fraud with false amounts,

Read More

Debt collection / Mortgage debt

I was given a modification loan in XX/XX/2017,

10/12/2018

I was given a modification loan in XX/XX/2017, signed and sent it back. Started making all of my payments, but Rushmore Loan Management was not posting them, they were just holding them, and putting non payment on my credit report, after ( 1 ) year and many attempts to get a hold of them to explain, they send me another loan in the mail for more

Read More

Debt collection / Mortgage debt

MY home equity loan was sold to Rushmore Loan

Rushmore Loan Management Services Attempts to collect debt not owed / Debt was paid

09/24/2018

MY home equity loan was sold to Rushmore Loan Management Services LLC on XX/XX/2018. They called me on XX/XX/2018 in regard to my XX/XX/2018 payment. That payment was made to XXXX XXXX as instructed before XX/XX/2018. It was made on XX/XX/2018. Yet XXXX XXXX contacted me about this payment. I informed them that the payment was made and they should

Read More

Debt collection / Unknown

Based on my discovery, XXXX XXXX, XXXX has

Rushmore Loan Management Services False statements or representation / Attempted to collect wrong amount

09/18/2018

Based on my discovery, XXXX XXXX, XXXX has accepted and executed an unlawful mortgage assignment from Rushmore Loan Management Services. These deceptive, fraudulent, unlawful assignments are without merit due to my understanding that XXXX XXXX XXXX XXXX ( being represented by XXXX XXXX XXXX, XXXX ) were the CURRENT unauthorized servicer 's for XXXX

Read More

Debt collection / Unknown

XXXX XXXX XXXX XXXX, based on the letter (

Rushmore Loan Management Services Attempts to collect debt not owed / Debt was paid

08/04/2018

XXXX XXXX XXXX XXXX, based on the letter ( attached ), stating that they are the trustee for the Trust that owns the mortgage and note on my property. I have taken the initiative to request answers under a microscope. I have discovered ( referencing my property XXXX XXXX XXXX, XXXX, PA XXXX ) that there was not ever a loan because the money

Read More

Debt collection / Mortgage debt

Under Note XXXX, XXXX XXXX " Vice President ''

07/21/2018

Under Note XXXX, XXXX XXXX " Vice President '' executed a signature representing Rushmore Loan Services , LLC, its appointed attorney-in-fact recorded on my mortgage deed on property:XXXX XXXX XXXX , XXXX , PA XXXX. Without recourse, XXXX XXXX XXXX XXXX, not in its individual capacity, but solely as trustee for the RMAC Trust, Series XXXX, by

Read More

Debt collection / Mortgage debt

On XX/XX/XXXX, I reviewed my mortgage deed that

07/16/2018

On XX/XX/XXXX, I reviewed my mortgage deed that was granted to me XX/XX/XXXX on property : XXXX XXXX XXXX, XXXX, PA XXXX. I noticed numerous unauthorized recordings that took place without my knowledge. What caught my attention was notarization by XXXX XXXX in XXXX, Texas with a " XXXX XXXX '' signing representing Rushmore Loan Management Services,

Read More

Debt collection / Mortgage debt

We currently have a Loan Forebearance with

Rushmore Loan Management Services Harrassing Communications / Frequent or repeated calls

07/06/2018

We currently have a Loan Forebearance with Rushmore Mortgage which was established via the Loss Mitigation Department through XXXX Mortgage and they are constantly harassing us on a monthly basis by continually sending a Loss Mitigation Packet! We have already been approved for Loss Mitigation and I have also spoken to the PoC in XX/XX/XXXX

Read More

Debt Help Center