Wells Fargo & Company Debt Help

2,166

Consumer Issues

There are 2,166 issues about Wells Fargo & Company

92%

Acceptable Response Time

Wells Fargo & Company responded to 1998 consumer issues in a timely manner

466

Issues so far in 2018

466 issues through April 25th, 2019. There were 379 consumer issues in 2017.

Wells Fargo & Company Debt collection

There are 2,166 consumer issues related to Debt collection

Last Updated: April 25th, 2019

If you are dealing with debt collection attempts from Wells Fargo & Company, it is helpful to research their strategies.

We have archived 2,166 consumer complaints against Wells Fargo & Company, as reported by the CFPB. It is important to remember that these complaints are not verified, although they provide great debt negotiation strategy insight by seeing how Wells Fargo & Company deals with collecting debt from other consumers.

Should you want to file a complaint or speak to a debt help counselor, we are here for you.

Attempts to collect debt not owed

714 Filings

  • Debt is not mine: 339
  • Debt was already discharged in bankruptcy: 56
  • Debt was paid: 186
  • Debt was result of identity theft: 133

Debt Verification

482 Filings

  • Communications failed to disclose attempt to collect a debt: 18
  • Not enough info provided to verify debt: 398
  • Right to dispute debt notice not received: 66

False statements or representation

180 Filings

  • Attempted to collect wrong amount: 140
  • Impersonated an attorney or official: 7
  • Impersonated attorney, law enforcement, or government official: 13
  • Indicated committed crime not paying: 8
  • Indicated shouldn't respond to lawsuit: 8
  • Indicated you were committing crime by not paying debt: 3
  • Told you not to respond to a lawsuit they filed against you: 1

Harrassing Communications

388 Filings

  • Called after sent written cease communications: 19
  • Called outside of 8am-9pm: 24
  • Frequent or repeated calls: 262
  • Threatened to take legal action: 51
  • Used obscene, profane, or other abusive language: 16
  • You told them to stop contacting you, but they keep trying: 16

Improper contact or info sharing

110 Filings

  • Contacted me after I asked not to: 38
  • Contacted me instead of my attorney: 2
  • Contacted my employer: 22
  • Talked to a third party about my debt: 48

Took or threatened negative or legal action

292 Filings

  • Collected or attempted to collect exempt funds: 21
  • Seized or attempted to seize my property: 62
  • Sued you in a state where you do not live or did not sign for the debt: 8
  • Sued you without properly notifying you of lawsuit: 30
  • Threatened arrest or jail if I do not pay: 33
  • Threatened or suggested your credit would be damaged: 28
  • Threatened to sue me for very old debt: 110

Wells Fargo & Company Debt Settlement

If you are experiencing financial hardship and are unable to make payments to Wells Fargo & Company, you may have the right to settle your debt for less than the full amount.

Wells Fargo & Company Debt Management

If you are experiencing financial hardship and burdened by fees and interest, you may qualify to enter your debt with Wells Fargo & Company into a debt management plan. The goal of a debt management plan, also known as credit counseling, is to repay the full amount with more beneficial terms to the consumer.

Debt collection / Other debt

On XX/XX/XXXX, I received a voicemail from a

Wells Fargo & Company Took or threatened negative or legal action / Threatened to sue me for very old debt

03/06/2019

On XX/XX/XXXX, I received a voicemail from a restricted number stating intent to serve me legal papers between XXXX and XXXX the next day. I called the phone number and referenced the case number provided on the voicemail. A gentlemen advised me that the company he represents, XXXX XXXX XXXX, was retained by Wells Fargo to make a recommendation on

Read More

Debt collection / Credit card debt

On XXXX I received a called from a company called

Wells Fargo & Company Took or threatened negative or legal action / Threatened to sue me for very old debt

03/06/2019

On XXXX I received a called from a company called XXXX XXXX and the number popped up a several XXXX United stated they left me a voicemail saying that if I dont pay my debt I will be given papers to show up to court in the next two days. Then 10 minutes later my mother received the same voicemail for me so I call them back immediately. I called

Read More

Debt collection / Credit card debt

I got a call 10 to 12 years ago from XXXX XXXX

Wells Fargo & Company Attempts to collect debt not owed / Debt was result of identity theft

03/05/2019

I got a call 10 to 12 years ago from XXXX XXXX XXXX, XXXX that I owed something about {$5200.00} including late fees I told them I dont have credit card from Wells Fargo Bank and i hadnt live XXXX since 12 months ago after talking with manger and I will not file complaints if they remove It after that I didnt get call until few days ago I got bill

Read More

Debt collection / Credit card debt

I have consulted and entered into a debt

02/24/2019

I have consulted and entered into a debt counseling agency XX/XX/XXXX. The debt counseling agency has been helping me settle my debts and Wells Fargo credit card is one of the accounts. I also have a checking and savings account with Wells Fargo Bank. The debt counseling agency has been in communication with Wells Fargo over settling my credit

Read More

Debt collection / Medical debt

In the month of XXXX, I called into Wells Fargo

02/23/2019

In the month of XXXX, I called into Wells Fargo Bank, and reported I was a victim of Identity Theft. I also requested to obtain all documents related to my Wells Fargo account. I was directed to many departments and Finally I reached the Executives office. I was told It would take about three weeks for me to receive the documents. I received the a

Read More

Debt collection / Credit card debt

they called at XXXX and left a voicemail stating

02/22/2019

they called at XXXX and left a voicemail stating that I refuse to take care of this issue and it has been escalated to my desk in which you or your attorney need to contact me by today or adverse actions will take place. when I called back they refused to give me any information other than demanding my full name, SSN and address instead of

Read More

Debt collection / Other debt

Wells Fargo calls me from different spoof numbers

Wells Fargo & Company Harrassing Communications / Frequent or repeated calls

02/19/2019

Wells Fargo calls me from different spoof numbers and from their main number. They call back to back repeatedly throughout the day. They first started to call back in XX/XX/2018. I have screenshots of the harrasing phone calls. They harass me, won't speak when I answer, hangs up on me and won't stop calling my phone. It has gotten to a point where

Read More

Debt collection / Other debt

XX/XX/XXXX Dear CFPB ; I Filled bankruptcy,

Wells Fargo & Company Took or threatened negative or legal action / Threatened to sue me for very old debt

02/06/2019

XX/XX/XXXX Dear CFPB ; I Filled bankruptcy, XX/XX/XXXX, On XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Ca. XXXX. XXXX, CaseXXXX. They Called I Talked To XXXX XXXXXXXX XXXX He Was So Horrible Demanding Payment Immediately, Was Told FICA From Bank, And The Federal Government Will Garnish My XXXX Checks, That I Am required To

Read More

Debt Help Center